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How can I track my order?
You can check the status of your order here. Proactive updates across each step of the shipping journey will be emailed to the email address that you used at checkout.
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Order Management
Can I change or cancel my order?
If you placed your order less than an hour ago and you want to make a change or cancellation to your order, you are able to do so via self-service. In your order confirmation email, click on the button that says "Change Order." From there, you can ch
My order is delayed. What do I do?
First, check your email and see if you've received any shipping updates from us letting you know more information. Then, check your tracking page to see if there are any updates there. If you have not received anything, please reach out to us at hi@h